FoodCapX respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how FoodCapX collects, uses, stores, and protects your information when you use our platform.

1. Information We Collect

Personal Information

When you create an account or use our services, we may collect:

• Full name
• Email address
• Phone number
• Business or facility information
• Identification documents for KYC verification
• Payment or transaction information

Facility Information

For processing facilities listed on the platform, we may collect the following information:

• Facility name and location
• Processing capacity (in tonnes)
• Certifications and licenses
• Equipment or service information
• Operational details

Usage Information

We may automatically collect information such as:

• Device information
• Browser type
• IP address
• Platform usage activity
• Log data and analytics

2. How We Use Your Information

We use the information we collect to:

• Provide and operate the FoodCapX platform
• Facilitate connections between users and food processing facilities
• Verify users and service providers (KYC verification)
• Process transactions and bookings
• Improve platform performance and user experience
• Communicate updates, notifications, and service information
• Prevent fraud and ensure platform security

3. Information Sharing

FoodCapX does not sell personal information. We may share information with:

• Verified users of the platform when necessary to complete transactions
• Service providers that help operate our platform
• Regulatory authorities, when required by law
• Partners assisting with payment processing, verification, or analytics

4. Data Security

We implement reasonable technical and organisational safeguards to protect your data from unauthorised access, loss, misuse, or disclosure. However, no online platform can guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

6. Your Rights

You may have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request the deletion of your data
• Withdraw consent where applicable

Requests can be made by contacting us at: info@foodcapx.com

7. Third-Party Services

Our platform may contain links to third-party services. FoodCapX is not responsible for the privacy practices of those services.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

9. Contact Us

If you have questions about this Privacy Policy, please contact:

FoodCapX
Email: info@foodcapx.com