Last Updated: 12 March 2026
FoodCapX respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how FoodCapX collects, uses, stores, and protects your information when you use our platform.
1. Information We Collect
Personal Information
When you create an account or use our services, we may collect:
- Full name
- Email address
- Phone number
- Business or facility information
- Identification documents for KYC verification
- Payment or transaction information
Facility Information
For processing facilities listed on the platform, we may collect the following information:
- Facility name and location
- Processing capacity (in tonnes)
- Certifications and licenses
- Equipment or service information
- Operational details
Usage Information
We may automatically collect information such as:
- Device information
- Browser type
- IP address
- Platform usage activity
- Log data and analytics
2. How We Use Your Information
We use the information we collect to:
- Provide and operate the FoodCapX platform
- Facilitate connections between users and food processing facilities
- Verify users and service providers (KYC verification)
- Process transactions and bookings
- Improve platform performance and user experience
- Communicate updates, notifications, and service information
- Prevent fraud and ensure platform security
3. Information Sharing
FoodCapX does not sell personal information. We may share information with:
- Verified users of the platform when necessary to complete transactions
- Service providers that help operate our platform
- Regulatory authorities, when required by law
- Partners assisting with payment processing, verification, or analytics
4. Data Security
We implement reasonable technical and organisational safeguards to protect your data from unauthorised access, loss, misuse, or disclosure. However, no online platform can guarantee absolute security.
5. Data Retention
We retain your information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
6. Your Rights
You may have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request the deletion of your data
- Withdraw consent where applicable
Requests can be made by contacting us at: info@foodcapx.com
7. Third-Party Services
Our platform may contain links to third-party services. FoodCapX is not responsible for the privacy practices of those services.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
9. Contact Us
If you have questions about this Privacy Policy, please contact:
FoodCapX
Email: info@foodcapx.com
