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Get started as a facility owner
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Get started as a facility owner
These Terms of Use govern your access to and use of the FoodCapX platform. By using the platform, you agree to these terms.
FoodCapX is a digital platform that connects users with food processing facilities and related services. The platform enables discovery, booking, and coordination between users and service providers. FoodCapX does not own or operate the listed facilities unless explicitly stated.
To use certain features of the platform, you may be required to create an account. You agree to:
You are responsible for all activity conducted through your account.
Facilities listed on FoodCapX may provide details such as capacity, equipment, and services. While FoodCapX conducts a pre-listing audit to vet facilities and equipment listed on the platform, we do not guarantee:
Users are encouraged to verify information before making commitments.
Users may request or book services through the platform. By making a booking, you agree to:
FoodCapX may facilitate communication, but is not responsible for the performance of services by third-party facilities.
FoodCapX may require identity verification or documentation from users and facilities to maintain trust and platform security. Failure to complete verification may limit platform access.
You agree not to:
Violation of these terms may result in suspension or termination of your account.
All platform content, branding, and design elements are the property of FoodCapX unless otherwise stated. Users may not reproduce, distribute, or modify platform content without permission.
FoodCapX provides the platform on an "as available" basis. FoodCapX is not liable for:
FoodCapX reserves the right to suspend or terminate accounts that violate these terms, underperform on booked services, or pose risks to platform users.
We may update these Terms of Use periodically. Continued use of the platform after changes means you accept the updated terms.
For questions about these terms, contact:
FoodCapX
Email: info@foodcapx.com
Parties:
This SLA defines the service standards, responsibilities, and expectations between FoodCapex and registered equipment/facility owners to ensure reliable and efficient delivery of equipment rental or contract manufacturing services through the platform. The goal is to ensure safe, reliable, and high-quality service delivery to food business users.
Periodic Reviews: This Agreement is valid from the Effective Date outlined herein and is valid until further notice. This SLA may be updated by the Platform with prior written notice, subject to mutual agreement.
Service Agreement: The following detailed service parameters are the responsibility of the Service Provider in the ongoing support of this Agreement.
The Equipment / Facility Owner agrees to:
| Safety/ Access Issues | Immediately |
| Sanitation/ Cleanliness Issues | 12 Hours |
| Equipment Malfunction | 24 Hours |
| Booking disputes | 48 Hours |
Provider initiated cancellations less than 24 hours before booking may result in:
Either party may terminate this agreement if:
By signing below, both parties agree to the terms of this SLA.
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For and on behalf of: Food Health Systems Advisory (FHSA) Print Name: Vivian Maduekeh Title: Managing Partner Signature & Date
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For and on behalf of: Equipment/Facility owner Print Name: _______________________ Title: CEO Signature & Date
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